"We have found SU Group easy to work with and responsive to our needs and suggestions. I would highly recommend any institution looking to improve their maintenance program while reducing cost to give Mediserve an opportunity to show you their program.” – Director of Purchasing
"SU was able to provide an average of 20%-30% savings on existing contracts, the service was top notch…University saved $400,000 on 620 items off laboratory M/C’s." – Procurement Director
"It’s a wonderful program, I don’t know why anyone wouldn’t want to utilize it." – Procurement Manager
"SU has been wonderful to work with, they are quick to respond and very informative." – Contract Specialist
"The online equipment reports provided by SU Group have enabled management to pinpoint areas of equipment failures so we can make informed decisions relating to new equipment purchases." – Chief Financial Officer
"We’re happy with SU’s service and like the reminders we receive to schedule PM visits, and SU’s reps are helpful and timely when we need assistance." – Technician
"When working with SU, we actually got better service from the OEM and were able to control our repair costs." – Researcher
"We have been doing business with SU Group for a number of years…We receive responses timely and their responsiveness to our needs is great." – Assistant Director of Materials Management
"Our facility has worked with Mediserve for several years…They are dedicated to helping find ways to increase our bottom line without jeopardizing quality." - Executive Director Operations
For more than 36 years, SU Group LLC (SU) has helped institutions reduce their equipment maintenance spend all while improving operational efficiencies, equipment performance and uptime.
Formed in 1982, the affiliated entities of the SU Group of Companies has steadily grown and now consists of Specialty Underwriters LLC, Mediserve, Inc., SU Canada, Ltd. and SU Insurance Company.
Contact us today to discuss your needs with an Equipment Maintenance Expert: