SU Group

Markets Served


As Healthcare CEOs, CFOs and Supply Chain Managers deal with reduced reimbursements and the pressure to spend less while preparing to implement healthcare reform, Mediserve, Inc. is helping shift equipment maintenance dollars from service to the bottom line.

Mediserve TEC Program

“I was most pleased when we realized how much capital could be saved by simply changing our process and centralizing our management in only one area, namely, our equipment maintenance." President, Regional Healthcare System

Mediserve’s Technical Equipment Coverage (TEC) Program provides healthcare facilities with a proven process to manage and reduce their equipment maintenance costs.

As the industry leader in capital equipment maintenance solutions, SU Group provides cost effective, outsourced maintenance programs for our customer partners in a wide range of market segments. Our strong technical expertise and proprietary database enable us to recommend, implement and manage comprehensive equipment repair and maintenance programs that provide significant savings, increased efficiencies and improved management control over the short and long term.

The unique program provides substantial hard and soft dollar savings on the maintenance and repair of a wide range of equipment and enables organizations to consolidate multiple contracts into one program package under the TEC Agreement. It further enables organizations to add and delete equipment easily, track repair requests, monitor equipment performance and gain consistency of process and budget control of expenses. For virtually all healthcare organizations, large or small, this will mean increased operational efficiencies, a stronger management information system to base decisions on and surplus dollars to direct toward other critical business operations.

Mediserve M-TEC Program

“We tried other equipment insurance services but none compare to SU Group, they do what they say.” Chief Operating Officer, Regional Medical Center

Mediserve’s Managed Techincal Equipment Coverage (M-TEC) Program delivers all the benefits of the TEC Program described above plus provides additional on-site support within your facility. This could include a Technical Account Manager (TAM) or an Administrative Assistant or both. The TAM provides uniformity in the control of information, paper flow and data entry. The TAM maintains control of all business aspects of the Program and is the on-site liaison between Mediserve and your organization.

Eligible Equipment

The following list of equipment is only representative; your Program may cover additional equipment.

Cardiology/Stress Systems/ICU, CCU, EKG
  • Arrhythmia Computers
  • Cardiac Cath Systems
  • Cardiac Output Computers
  • Electrocardiographs
  • Electroencephalographs
  • Intra Aortic Balloon Pumps
  • Monitoring Systems
  • Patient Data Management
  • Stress Test Systems
  • Telemetry Systems
Clinical/R&D Lab
  • Balances
  • Blood Gas Analyzers
  • Cell Savers
  • Cell Washers
  • Chromatographs
  • Clinical Analyzers
  • Co-Oximeters
  • Densitometers
  • DNA Synthesizers
  • Electron Microscopes
  • Electrophoresis Equipment
  • Flame Photometers
  • Gamma Counters
  • Hemoglobinometers
  • HPLC
  • Microscopes
  • Osmometers
  • Spectrophotometers
Function Labs Respiratory Therapy
  • Co-Oximeters
  • Plethysmographs
  • Pulmonary Function Systems
  • Sleep Labs
  • Blood Culture Units
  • Centrifuges
  • Chemistry Analyzers
  • Coagulation Analyzers
  • Computers
  • DNA Analyzers
  • Electrolyte Analyzers
  • Hematology Analyzers
  • Immunoassay Analyzers
  • Microbiology Analyzers
  • Microtomes/Cryostats
  • Scales/Balances
  • Tissue Analyzers
Nuclear Medicine
  • Computers
  • Crystals
  • Dose Calibrators
  • Gamma Cameras
  • Gamma Counters
  • Laser Imagers
  • Multi-Format CAMeras
  • Uptake Probes
  • Angiographic Systems
  • Chest Units (automated)
  • CT Scanners
  • Cystographic Units
  • Daylight Systems
  • Dental Units
  • Digital Systems
  • E.R. Units
  • Fluoroscopic Rooms
  • General Radiographic Rooms
  • Head/Skull Units
  • Mammography Units
  • Mobile C-Arms
  • Motorized/Auto Film Viewers
  • MRI Scanners
  • PACS Systems
  • Physiological Monitoring
  • Portable X-Ray Machines
  • Radiology Information Systems
  • Special Procedures Rooms
  • Tomographic Rooms
  • X-Ray Tubes
  • Radiology Oncology
  • Surgery
  • Ultrasound
  • Biomedical Equipment
  • Central Services Equipment
  • OT/PT Equipment
  • Communication Systems
  • Data Processing Equipment
  • Office Automation
  • Security Systems
  • Computer Hardware
  • Networks & Servers