Why SU Group?

The Equipment Maintenance Management Innovators!

Pioneering the EMMP Industry, SU developed the comprehensive equipment maintenance concept as a creative, flexible alternative to full service contracts. Since 1982, SU has built and maintained a reputation of outstanding service, sustained cost savings, longevity, professionalism and integrity. Our business model is one that is built for the long-term business relationship; showcased by well-established customer relationships and a commitment to grow 100% organically. As a testament to the success and sustainability of our program, we have customers who have been with us for over 15 years and our overall company retention rate is 95%.

SU Group has unparalleled experience in accurately pricing annual coverage that will benefit both the company and customer for many years. Pair that with our knowledgeable and responsive customer service team that works diligently to improve our clients’ overall operational efficiencies; we believe that we are your best option when considering cost reduction initiatives as it relates to equipment maintenance.

SU Group service solutions are offered to clients through our direct sales team with the support from group purchasing organizations (GPO), cooperative purchasing programs, affiliations, agents, brokers, consultants and other endorsed establishments.


The SU Group Experience

Educational Establishments

  • Community Colleges, Schools & Universities
  • Research Institutes

Healthcare Facilities

  • Hospitals & Clinics
  • Imaging, Surgery & Cancer Centers

Financial Institutions

  • Banks and Credit Unions

Governmental Bodies

  • Cities, Counties & Other Municipalities
  • State and Local Governmental Agencies

Bio-Tech and Pharmaceutical

SU Group Achievements

Earned an “A-“ AM Best Rating


  • E&I’s “Best in Class Member Responsiveness” Award Recipient (2014)
  • “Vendor of Excellence” Award Recipient (2017)


  • E&I Contracted Supplier (14 years)
  • Vizient Contracted Supplier (19 years)

Key SU Group Benefits

Cost Savings

  • Average savings 22% or more
  • Financially capped budget
  • In-house reimbursement
  • Reduced administrative tasks


  • One number for all service events
  • Contract consolidation
  • Asset management
  • Fewer purchase orders (POs)


  • Vendor of choice
  • Maintain direct contact with vendor
  • Add or remove equipment at any time
  • Transparent, real-time online reporting



SU Group LLC

Since 1982, SU Group LLC (SU) has helped institutions reduce their equipment maintenance spend all while improving operational efficiencies, equipment performance and uptime.

The SU Group of Companies

Formed in 1982, the affiliated entities of the SU Group of Companies has steadily grown and now consists of Specialty Underwriters LLC, Mediserve, Inc., SU Canada, Ltd. and SU Insurance Company.

Contact Us

Contact us today to discuss your needs with an Equipment Maintenance Expert:

SU Group LLC
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